VeIOS Sachi ( (Pty) Ltd, (“VeIOS”)  is committed to protecting the privacy of our candidates, clients and users of our website. VeIOS wants to provide a safe and secure user experience. VeIOS will ensure that the information you submit to us, or which VeIOS collects, via various channels (including our website,, through written correspondence (including e-mail), conversations or meetings with our consultants remains private and only used for the purposes set out in this policy.

Through this Privacy Policy VeIOS aims to inform you about the types of personal data we collect from candidates, the purposes for which we use the data and the ways in which the data is handled. VeIOS also aims to satisfy the obligation of transparency under the PROTECTION OF PERSONAL INFORMATION ACT, 2013 and national laws implementing it.

 

The Information VeIOS collects

VeIOS will collect your personal details, including but not limited to your name and contact details (together with your e-mail address) and other relevant information from your Curriculum Vitae (“CV”). On occasion this will also include sensitive personal information such as details of confirming your identity, passport number, qualifications, criminal convictions and ethnic origin. When we receive your details and CV electronically, this may be through a direct application via email or an application that you have made through a third-party job board.

 

VeIOS will likely obtain further personal information about you during the course of our relationship with you. This information may be obtained from you directly or from third parties, such as organisations to whom VeIOS have provided your CV and who have engaged with you as part of a job application.

 

How VeIOS collects the Information from you

VeIOS collects and receives information about you by information you provide to us directly (i.e., when you sign-up to utilise our services, by filling in forms via email, google forms, on our website or those provided to you, when you complete a survey, by you posting comments or content on our social media pages or when you contact us or VeIOS contacts you and you provide information to us directly.

 

VeIOS collects information when you use our website by using cookies and other technologies. Depending on how you access and use websites, VeIOS may receive: Log information, Information we infer about you based on your interaction with our services, device information (for example the type of device you are using, how you access platforms, your browser or operating system and your Internet Protocol (“IP”) address). If you wish to reject our cookies, you can configure your browser to do so.

 

VeIOS may receive additional information about you that is publicly or commercially available and combine that with the information we have collected or received about you in other ways.

 

How VeIOS uses your Personal Information

VeIOS will hold, use and disclose your personal information, for our legitimate business purposes including:

  • to provide our services to you;
  • to maintain our business relationship, where you are a user of our website, a client or candidate;
  • to enable you to submit your CV for general applications or to apply for specific jobs. Please see the separate section on your CV below which outlines additional uses and disclosures;
  • to match your details with job vacancies, to assist us in finding a position that is most suitable for you and to send your personal information (including sensitive personal information) to clients in order to apply for jobs;
  • to retain your details and notify you about future job opportunities other than the specific role for which you have contacted us;
  • to answer your enquiries;
  • to direct-market services, advise you of news and industry updates, events, promotions and competitions, reports and other information. Before we do so, you will be given an option to opt-out of such communications and an option to unsubscribe will also be provided with each communication;
  • to fulfill contractual obligations with our clients;
  • to release personal information to regulatory or law enforcement agencies, if we are required or permitted to do so.

VeIOS may process, in accordance with local regulations, certain sensitive personal data (known as special category data in PROTECTION OF PERSONAL INFORMATION ACT, 2013 where you include it in information you send to us e.g., if you include information about your health, religion or ethnic origin in the CV you send to us. We may also be required to conduct criminal, qualification and/or credit checks etc. against your details. VeIOS have processes in place to limit our use and disclosure of such sensitive data other than where permitted by law.

 

The Legal Basis for Processing your Personal Information

Under PROTECTION OF PERSONAL INFORMATION ACT, 2013 the main grounds that VeIOS relies upon in order to process personal information of clients and candidates are the following:

 

  • Necessary for entering into, or performing, a contract – in order to perform obligations that VeIOS undertake in providing a service to you, or in order to take steps at your request to enter into a contract with us, it will be necessary for us to process your personal data;
  • Necessary for compliance with a legal obligation – VeIOS is subject to certain legal requirements which may require us to process your personal data. VeIOS may also be obliged by law to disclose your personal data to a regulatory body or law enforcement agency;
  • Necessary for the purposes of legitimate interests– either VeIOS, or a third party, will need to process your personal data for the purposes of our (or a third party’s) legitimate interests, provided VeIOS has established that those interests are not overridden by your rights and freedoms, including your right to have your personal data protected. Our legitimate interests include responding to requests and enquiries from you or a third party, optimising our website and customer experience, informing you about our services and ensuring that our operations are conducted in an appropriate and efficient manner;
  • Consent – in some circumstances, VeIOS may ask for your consent to process your personal data in a particular way.

 

How VeIOS shares your Personal Information

VeIOS is based in and operates from South Africa.  Your information, including personal information, may be transferred to and maintained on servers located outside of your country of residence, where the data privacy laws, regulations and standards, may not be equivalent to the laws in your country of residence.

 

VeIOS might transfer your personal information to places outside of South Africa and store it there, where our suppliers might process it.  If that happens, your personal information will only be transferred to and stored in country that has equivalent, or better, data protection legislation than South Africa or with a service provider which is subject to an agreement requiring it to comply with data protection requirements equivalent or better than those applicable in South Africa.

 

Your use of our website, followed by your submission of information to us, represents your consent to such transfer.

VeIOS will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this privacy policy.

 

Clients

VeIOS discloses your personal information to clients and potential clients who have vacancies for jobs in which you are interested.

 

Trusted Third Parties

VeIOS will share your personal information and, where necessary, your sensitive personal information with trusted third parties where we have retained them to provide services that you or our clients have requested, such as:

  • employment reference checking;
  • qualification checking;
  • credit checking
  • criminal reference checking;
  • verification of details you have provided from third party sources; and/or
  • psychometric evaluations or skills tests.

 

VeIOS will also share your personal information with third parties who perform functions on our behalf and provide services to us such as:

  • professional advisors;
  • data analytics providers;
  • IT consultants carrying out testing and development work on our business technology systems;
  • research and mailing houses; and/or

 

To the extent that any personal information is provided to third parties outside South Africa, or who will access the information from outside South Africa, VeIOS will ensure that approved safeguards are in place.

 

Regulatory and Law Enforcement Agencies

As noted above, if VeIOS receives a request from a regulatory body or law enforcement agency, and if permitted under PROTECTION OF PERSONAL INFORMATION ACT, 2013 and other laws, VeIOS may disclose certain personal information to such bodies or agencies.

 

New business owners

If VeIOS merges with or is acquired by another business or company, VeIOS will share your personal information with the new owners of the business or company and our advisors. If this happens, you will be sent notice of such event.

 

How long VeIOS will hold your information

The length of time VeIOS will hold or store your personal information will depend on the services we perform for you and for how long you require these. As VeIOS often support candidates with placements over many years, and potentially throughout their careers, the purpose for which we retain candidate data is often an ongoing purpose. VeIOS conducts data-cleansing and updating exercises with their candidates to ensure that (a) the data that VeIOS holds is accurate and (b) VeIOS is not holding data for too long.

 

Our standard terms of business state that our clients should retain candidate data such as CVs for the purposes of the specific role you apply for and that, as controllers of your data, they should inform you if they plan to retain your CV on file in order to notify you about potential future roles, or to otherwise hold or use your data for other purposes.

 

Your rights on Information VeIOS holds about you

You have certain rights in relation to personal information VeIOS holds about you. Details of these rights and how to exercise them are set out below. VeIOS will require evidence of your identity before we are able to act on your request.

 

Right to not be Contacted for Marketing Purposes

You have the right to ask us not to contact you for marketing purposes.  You can exercise this right at any time by using any of the various “opt-out” or “unsubscribe” options that we will provide to you when we communicates with you.  VeIOS will not send you marketing messages if you tell us not to, but VeIOS will still be required to send you service-related messages.

 

Right of Access

You have the right at any time to ask us for a copy of the personal information about you that VeIOS holds. Where VeIOS has good reason, and if the PROTECTION OF PERSONAL INFORMATION ACT, 2013 permits, we can refuse your request for a copy of your personal information, or certain elements of the request. If VeIOS refuses your request or any element of it, VeIOS will provide you with the reasons for doing so.

 

Right of Correction

If personal information VeIOS holds about you is not accurate, out of date or incomplete, you have a right to have the data corrected, updated or completed. You can let us know by contacting us using any of the methods in the contact information below.

 

Right of Destruction or Deletion

In certain circumstances, you have the right to request that personal information VeIOS holds about you be destroyed or deleted e.g., if the information is no longer necessary for the purposes for which it was collected or processed, or our processing of the information is based on your consent and there are no other legal grounds on which VeIOS may process the information.

 

Right to Object to or Restrict Processing

In certain circumstances, you have the right to object to our processing of your personal information by contacting us using any of the methods in the contact information below. For example, if VeIOS is processing your information on the basis of our legitimate interests and there are no compelling legitimate grounds for our processing which override your rights and interests. You also have the right to object to use of your personal information for direct marketing purposes.

 

You may also have the right to restrict our use of your personal information, such as in circumstances where you have challenged the accuracy of the information and during the period where we are verifying its accuracy.

 

Right not to be subject to a decision based solely on automated processing

VeIOS does not make decisions based solely on automated processing, including profiling.

 

You can exercise any of the above rights by contacting us using any of the methods in the contact information below.

 

Most of the above rights are subject to limitations and exceptions. VeIOS will provide reasons if they are unable to comply with any request for the exercise of your rights.

 

You have a right to contact VeIOS for more information about the safeguards we have put in place (to ensure the adequate protection of your Personal Data when this is transferred as mentioned above. You also have the right to non-discrimination when you exercise any of the above rights).

 

Consent

To the extent that VeIOS is processing your personal information based on your consent, you have the right to withdraw your consent at any time. You can do this by contacting us using the details in the contact information below.

 

Curriculum Vitae

VeIOS gives you the option of submitting your CV by providing your CV to one of our consultants via email, our website, a social media platform or a third-party job-board. You can do this either to apply for a specific advertised job or for consideration by our recruitment consultants for positions as they come up. Your CV will be stored in our database and will be accessible by our recruitment consultants.

 

You can update your CV at any time, simply by following the same procedure to submit a new CV. Your old CV will automatically be archived providing the submission details remain the same (for example you submit both CVs using the same email address or you advise the relevant contact of your new submission).

 

Disclosure and transfer of your personal data 

To facilitate the presentation of your profile to our clients who are not based on national territory and to technically process the CVs received by our firm, you are informed that, for the processing of your applications, VeIOS may transfer all or part of your personal data, with your consent, to clients, external service providers or third parties whether or not they are based on national territory.

 

The information that you send VeIOS may therefore be studied or processed in any country in which VeIOS is satisfied that the personal data entrusted to them is given adequate protection in terms of privacy and security.

 

Other Websites

Our website or social media platforms may contain links to and from websites, mobile applications or services of third parties, advertisers or affiliates.  Please note that VeIOS is not responsible for the privacy practices of such other parties and advise you to read the privacy statements of each website you visit which collects personal information as VeIOS is not responsible for, and have no control over, information that is submitted to or collected by these third parties.

 

Our Commitment to Security

While VeIOS strives to use commercially acceptable means to protect your personal information, VeIOS cannot guarantee its absolute security. However, VeIOS does employ a number of safeguards intended to mitigate the risk of unauthorised access or disclosure of your information. VeIOS will do their best to protect your personal information and we will use up to date technology that will help us to do this. VeIOS will at all times comply with their obligation under applicable law.

 

Changes to this Privacy Policy

VeIOS may update this privacy policy from time to time.  Any changes that we may make to our privacy policy will be posted on our website and will be effective from the date of posting. The security of your personal information is important to VeIOS.

 

Contact

If you have any enquires or if you would like to contact VeIOS about our processing of your personal information, including to exercise your rights as outlined above, You can refer to the contact information her or contact us section on our website and use our online form:  E-mail info@veios.co.za or call 087 802 8102 to speak to one of our representatives.

 

Protection of your personal data Content of the data entrusted to us

The information with which you choose to entrust us on this site, via email or through third party job boards and social media platforms is exclusively intended to process your application and possibly to submit it for assignments entrusted to us.

 

Only information relating to your professional skills, or any specific features of your working conditions is required for that purpose.

 

Within the framework of applications that you submit to our services, VeIOS strongly advises you not to mention any personal information that does not directly concern your skills, or labour legislation requirements.

 

Updating your data 

To optimise the chances of us proposing opportunities likely to be of interest to you, please inform us in writing of any change to your address, your contact details, and your search for a transfer or your situation in general. Any information withheld by you could prevent us from processing your file in optimal conditions.

 

Your undertaking to provide genuine information 

You undertake to provide true and genuine information about your career path, the qualifications you hold, the time spent in positions you have held and the type of contracts you had (fixed-term or permanent employment contracts, internship contracts, etc.). Please note that VeIOS is required to check all of this information during our recruitment processes.

 

You are informed that any untrue information or false statement concerning your qualifications, your career path or your specific competencies is considered a ploy to deceive our firm and our clients as to your skills and to misapply our recruitment processes in addition to the fact that it unfairly disadvantages other applicants.

 

You expressly acknowledge that offenders shall be liable for such activities, and you therefore agree to indemnify us against all the pecuniary consequences – and legal defence fees – resulting directly or indirectly from any claim or action brought against us owing, in whole or in part, to failure to provide us with true and genuine information.

 

Analytical information about VeIOS online visitors

VeIOS gathers information and statistics collectively about all visitors to this website, for example, which area users access most, and which services users access the most. This information helps us determine what is most beneficial for our users and how VeIOS can continually improve our online services to create a better overall experience for our users.

 

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this VeIOS website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

 

Changes to our Privacy Policy

This privacy policy may be changed by VeIOS at any time. If VeIOS changes their privacy policy in the future, VeIOS will set out those changes here, so that you will always know what personal information VeIOS gathers, the purposes VeIOS might use it for and to whom VeIOS might disclose it.

 

Equal opportunities

VeIOS is an equal opportunities employer and a company committed to diversity.  This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion or age.

 

As part of our commitment to equal opportunities VeIOS may from time to time use information provided by you for the purposes of diversity monitoring. Any such information will be used on an anonymous basis in accordance with labour legislation and the terms of our Privacy Policy.